Privacy Policy

1. Information We Collect

African eDevelopment Resource Centre (“AeRC”, “we”, “our”, or “us”) collects certain personal information from individuals who use our services, including but not limited to your name, contact number, email address, residential and work information. We have a privacy policy to safeguard and care for your information. We collect this information in the following situations:

• When you submit information through a lead generation form on our website or other platforms.
• When you register for any of our certification courses or training programs.
• When you contact us directly for support, inquiries, or further assistance.
• When you make payments for any of our services.
• When you connect with us through our social media profiles, pages, or groups (such as LinkedIn, Facebook).

The personal information collected is kept strictly confidential and is never sold, rented, shared, or leased to third parties for marketing or promotional purposes. We do not store or share your credit/debit card details or any sensitive payment information with any third party.

2. How We Use Your Information

We use your personal data to:

• Respond to your inquiries and provide relevant information about AeRC’s certification training programs
• Send you updates, newsletters, offers, and marketing communications across multiple channels including email, social media, and SMS (where applicable)
• Personalize and improve your experience on our website and across our communication platforms
• Comply with legal obligations

3. Legal Basis for Processing

Our lawful bases for processing your information include your consent (for example, when you subscribe or submit forms), legitimate interests (to provide and improve our services), and compliance with applicable laws.

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted service providers assisting us in operating our communications and website services, such as email marketing platforms, social media tools, and IT providers, all under strict confidentiality agreements.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the outlined purposes or as required by law. You may opt out or request deletion of your data by contacting us as indicated below.

6. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your personal data
• Correction or deletion requests
• Objection to or restriction of processing
• Withdrawal of consent at any time
• Filing a complaint with relevant data protection authorities

To exercise these rights, contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, analyze traffic, and deliver tailored content. You can control cookie preferences through your browser settings or via our cookie consent banner, if applicable.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

9. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly. Continued use of our services constitutes acceptance of any changes.

11. Contact Us

If you have questions or requests regarding your personal data or this Privacy Policy, please contact us at: